Site Requirements

Required softwares

Internet Browser: Microsoft ® Internet Explorer 11 is the recommended broswer for my.statestreet.com. The following browsers are also compatible with my.statestreet.com: Firefox, Chrome, and Safari.

Adobe ® PDF Reader Information:my.statestreet.com PDF documents currently supports Adobe Acrobat Reader XI. You can upgrade or install Adobe Reader by following the instructions located on the Adobe website.

Adobe ® Flash Player: my.statestreet.com requires the use of Flash Player 14.0.0.145. You can upgrade or install Adobe Flash Player by following the instructions located on the Adobe website.

Java ™ Software:my.statestreet.com requires the use of java software in some areas of the site. In order to use this functionality, each browser accessing this site must have a minmum of Java v1.7 installed on the computer. To download Java software, follow the instructions on the Java website.

Disclaimer

State Street is not responsible for the content of other sites nor does it endorse the products and services offered on other sites that you may link to from my.statestreet.com. If you are concerned about confidentiality, you should review the privacy statement of a website before you provide confidential information.

FAQ
Q: When I get access to my.statestreet.com, can I still use my current Desktop applications?
A: Yes, you can still continue to use any Desktop application.
Q: What is the availability of my.statestreet.com?
A: my.statestreet.com is available 24 hours a day, 7 days a week.
Q:Why am I automatically logged out of my.statestreet.com?
A: Since my.statestreet.com is a secure site with access to sensitive information, we require re-authentication after a 30-minute period of inactivity. Your session will be automatically timed out and returned to the login screen. You will then need to re-enter your user ID and password.